The California Complete Count – Census 2020 Office (Census Office) is responsible for encouraging the full participation of all Californians in the 2020 Census, including the State’s hard-to-count (HTC) and vulnerable demographic populations. The Census Office will complement the U.S. Census Bureau’s efforts.
The Language and Communication Access Plan (LACAP) aims to ensure that language and communication access is linguistically and culturally appropriate and provides equal and meaningful access to California’s vulnerable populations.
Limited English Proficient (LEP) individuals and people with disabilities are part of California’s HTC demographic populations. Providing language and communication access to LEP individuals and people with disabilities is a priority for the Census Office and its contracted partners.
The LACAP outlines information and requirements for the State’s contracted partners, such as counties, regional Administrative Community Based Organizations (ACBOs), Statewide Community Based Organizations (CBOs), and the Outreach and Public Relations contractor, to conduct equal and meaningful access for LEP individuals and people with disabilities in their primary language and in accessible formats.
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